Packaging and sending the device to Germany

You prefer to send to Switzerland? Go to Shipments Switzerland

Delivery note for submissions

You will find the return address and further information on shipping on the delivery note. Fill out the delivery note online and receive an email with the PDF to print out and attach. Alternatively, print out the blank PDF template and fill it in by hand. You can find more information at pack and ship .

You prefer to send to Switzerland? Go to Shipments Switzerland

For all cross-border shipments: Label the package with “defective unit for repair – no commercial value, free of charge – invoice for customs purposes only. You prefer to send to Switzerland? Go to Shipments CH. For further information, please contact support@drohnenspital.com.

Pack the device

Commercially available drones can be safely shipped in their original packaging. If you no longer have the original packaging to hand, you take a sturdy cardboard box, wrap the drone and accessories in bubble wrap or household paper and stuff the gaps with newspaper so that the parts don’t hit each other during transport. Cardboard boxes for smaller drones are also available at the post office.

We use the packaging you have sent in for return shipping – this is our contribution to the responsible use of resources

The Drohnenspital does not throw away your sent packaging. We will send the device back to you in the same box as it was when it arrived. If you had a little packaging material on hand, or if the box is damaged, we will fix the packaging when you return it. This is our contribution to the responsible use of resources.

Send in the device

Fill out the delivery note (see above) and enclose it. If you ship across national borders, make sure to fill out the customs declaration correctly:

Customs declaration Description: Multicopter, defective unit for repair – value of goods: no commercial value, free of charge – invoice for customs purposes only

Send us the package with standard parcel delivery. If you send an expensive copter, you can also send the package by registered mail or with additional insurance. Use the return address listed on the delivery note. Put the delivery note in the package.

Packaging and sending the device EU 1
Fig.: Drone in original packaging
Packaging and sending the device EU 2
Fig.: Scooter in original packaging